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Our founder, Louis Cicconi Sr., established Cicconi Auto Body in Lester, PA in 1964. Today Brad Runge our General Manger is continuing the tradition by repairing vehicles for his customers with the highest industry standards in mind. At our repair center, you will experience the same high quality repairs and superior customer service that you would expect. We are a modern, well equipped, state-of-the-art facility, staffed with the most talented technicians in the industry.
When our employees join us, they do so knowing that they are coming on board to build a career. We work with them to address their personal objectives, map out a career path and commit to them all of the resources they will need to reach their desired goals. With their objectives clearly defined and their own personal desire to do the best job possible, they become the driving force that make us leaders in the industry.
We have the very best and most qualified people in the industry. Because the styles and designs of cars change annually and new materials and technology replace old, education and training is ongoing for our technicians. All of our painters are certified and receive ongoing training and certification from Glasurit BASF and 3M Automotive in all areas of paint preparation and applications.
Our manager and estimator, who make-up our Customer Service Team, must take part in ongoing industry and personal development training. They are given authority to solve issues while always considering the customer's best interest; therefore, every solution must benefit our valued customers.
We will work with our customers to schedule a convenient time for an estimate. Once the estimate is complete, the repair process and the estimate is reviewed with the customer. The parts are ordered, the vehicle is scheduled for repair, and if a rental car is needed, those arrangements are made. To be certain that the repair process is as hassle free as possible for our customers, the estimator will work with the insurance company during every phase of the repair. We will consistently keep customers updated on the progress of their repairs and continue to be available to them for any questions or concerns.
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